CarPlay Adapter RC20

Please try the following suggestions:
1. Plug in the USB data port (not the power port), and the socket must not be loose.
2. The car itself must be able to support a wired connection.
3. Please upgrade the software online.
  Upgrade method(Android Phones):
   1). Connect the smart box to the car multimedia data interface, turn off the Bluetooth and WiFi switches of the mobile phone,
then turn on the WiFi switch, find the WIFI name, enter the password "88888888" Open Google Chrome,
and enter 192.168.1.101 in the address bar. Click Switch P2P, and it will prompt switch P2P OK!!!
   2). Open the mobile phone WIFI-Wi-Fi Direct-Select the display name of the box and connect.
Open Google Chrome, enter 192.168.1.101 in the address bar, click Update to start the upgrade, and after the upgrade is completed.
After unplugging and plugging the device, re-pair successfully, and it can be used normally.
Upgrade method(iPhone):
Connect the smart box to the car multimedia data interface, turn on the WiFi switch,
find the WIFI name, enter the password "88888888", open the Safari browser, enter in the address bar: 192.168.1.101,
press Enter, click the upgrade button, and after the upgrade is completed.
Unplug and re-pair the device successfully and it can be used normally.

Here are the videos for your refrence:
▶ How to update the CarPlay Adapter (iPhone)
▶ How to update the CarPlay Adapter (Android)

Regarding iPhone:
This wireless CarPlay adapter is compatible with 98% of cars that support wired CarPlay, excluding BMW models.
If your car currently supports CarPlay via a wired connection with your mobile phone, you can use this adapter to enable wireless CarPlay functionality.
Ensure your iPhone is also compatible with CarPlay. For best results, we recommend using iOS 7.1 or later.

Regarding Android devices:
This wireless adapter for Android Auto is compatible with 98% of cars that support wired CarPlay, except BMW models.
If your car currently supports Android Auto via a wired connection with your mobile phone, you can use this adapter to enable wireless Android Auto functionality.
For best performance, ensure your phone runs Android 11 or later.
Please note, that the adapter operates exclusively with a 5 GHz Wi-Fi connection.

Please try the following advice.
1. Connect the smart box to the car's multimedia data interface. Turn off the Bluetooth and Wi-Fi switches on your mobile phone.
   Then, turn on the Wi-Fi switch and search for the Wi-Fi name. Enter the password "88888888".
   Open Google Chrome, type 192.168.1.101 in the address bar, and click "Switch P2P". It will prompt "Switch P2P OK!"
2. Open your mobile phone's Wi-Fi settings, select Wi-Fi Direct, and choose the display name of the box to connect.
   Open Google Chrome, enter 192.168.1.101 in the address bar and click "Update" to start the upgrade process.
   After the upgrade is complete, unplug and re-pair the device successfully. It should now be ready to use normally.

Connect the smart box to the car multimedia data interface, and turn on the WiFi switch on your phone.
Find the WiFi name and enter the password "88888888".
Open the Safari browser and enter "192.168.1.101" in the address bar, then press the Enter key and click the Upgrade button.
After the upgrade is complete, unplug and re-pair the device. It should now function normally.

You can use this adapter if your car's CarPlay supports a wired connection.
In other words, if you can connect your phone and car via a cable to use CarPlay or Android Auto features, you can use this wireless adapter.
If you are not sure, you can consult the car dealership.

For iPhone, please use iOS 7.1 and above.
For Android phones, please use Android 11 and above.

Please try the following suggestions to troubleshoot:
Ensure your car device supports wired connections. If unsure, contact your car dealer for confirmation.
Make sure the adapter is plugged into the data port, not the power port.
Unplug and reinsert the adapter to ensure it's securely connected.
Update the adapter according to the instructions in the manual, then attempt to connect again.

Please note, that no password is required for connection.
Here are the steps to pair the item:
STEP 1:
  Turn on the Bluetooth and Wi-Fi on your Android smartphone.
  Search for the Bluetooth signal named "smartbox-*****" and connect/pair with it.
STEP 2:
  Click "Use Android Auto" to successfully connect.
  You can now start enjoying wireless Android Auto with your Android smartphone in your car.
STEP 3:
  Choose your Android smartphone's Bluetooth name "smartbox-*****" and click "Pair."